Tell us what happened. If you have already booked, keep your booking reference handy.
Message us on WhatsApp+39 351 458 2122 · Opens a chat with a message you can complete.
What do you need help with?
I’m at the storage and cannot access my locker
- Open your confirmation email and follow the access instructions.
- Check your booking date and duration. Storage access is from 07:00 to 23:00.
- If the issue continues, send your booking reference and describe what you see.
I cannot find my confirmation email
Check your spam folder and the email address you used to book. If you have an account, check your bookings too.
My bookingsAsk us to check on WhatsAppI have a question about a payment
If you see a charge but have no confirmation, contact us for a check before paying again. Include your reference, date and payment method.
With bank transfer, the order remains pending until payment is received.
Check a payment on WhatsAppWhich locker should I choose?
Small, Medium and Large have different capacities. Choose size, quantity and duration when booking; check what fits in the summary. Quantity refers to lockers, not individual bags.
Choose your lockerCan I change my booking or collect later?
Before confirming, you can edit your selection in the summary. If you have already booked and your plans change, contact us to check the options and any charges under the booking terms.
Message us on WhatsAppService termsSign in to your account and view your booking history.
Find us here.
Via San Vincenzo 27R, Genova
Storage access: 07:00–23:00
Every day
The hours shown are for access to the storage facility.
To help us assist you
Include your booking reference and a short description of the issue.